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magicJack for BUSINESS Overview

magicJack’s products are designed for home use to replace standard landline telephone service, while magicJack for BUSINESS is a VoIP solution designed for small and medium businesses who need one or more phone lines. Our business customers range from freelancers and entrepreneurs in home offices to teams in shared offices to contractors in coworking spaces or teams working remotely … or so many more creative configurations teams take today. Regardless of your working situation, your team can use magicJack for BUSINESS!

Currently we only service businesses with a United States shipping address.

magicJack for BUSINESS™ allows you to make local and long-distance calls across the U.S. (including Puerto Rico and U.S. Virgin Islands) and Canada. Calls to 900 numbers, phone chat services, traffic pumping services, and some U.S. territories are excluded. Limited in some areas such as Alaska. See our Terms of Service for additional limitations.

magicJack for BUSINESS is easy to set up - most customers are up and dialing in less than 15 minutes. You only need to download the app, login, then you and your team will be ready to start communicating within minutes of picking your phone numbers! If you choose to receive deskphones as well, those are simple to install. Once they arrive, simply plug the phone(s) into your high-speed internet connection and you’ll hear dialtone. It doesn’t get much easier than magicJack for BUSINESS. Watch the Easy Phone Setup video here.

No, unlike other products, magicJack for BUSINESS does not connect to your computer. This saves you from the hassle of installing software on your computer and from having to leave your computer turned on to make and receive calls.

Our customers are usually surprised to find out that magicJack for BUSINESS requires NO ANNUAL CONTRACT for our cloud-based business VoIP system. We think it makes great business sense, particularly for our customers who are making the switch from a traditional phone service where lengthy and expensive contracts are required. Additionally, if you’d like to speak to one of our representatives for a no-hassle discussion on how moving to magicJack for BUSINESS can work for your business, simply call 1-888-657-6282.


The same way you would with an ordinary telephone. Since the call is made digitally over the internet, the only difference is that an IP phone is plugged into an Ethernet connection instead of a phone jack. Once plugged in, you can pick up the handset and communicate without concern about connection quality or interrupted audio. That’s the magicJack for BUSINESS promise!

With magicJack for BUSINESS, we give you options: You can use all of the great features offered by downloading an app to your smartphone for a fully independent, professional phone line with key business features.

You can also add a deskphone if that’s better for your working situation. For your Yealink T21 phones, you need is a high-speed Internet connection (cable, DSL, satellite or fiber-optic – we cannot use satellite) and a Yealink T21 phone from magicJack for BUSINESS.

For a limited time, all VoIP deskphones are free when you setup a line with a low monthly support fee! Buy online today at click here or call us at 1-888-657-6282.

Your service with magicJack for BUSINESS requires high-speed internet access, router, modem and Yealink T21 compatible phone. To learn more about getting started contact our team of representatives at 1-888-657-6282 who will be happy to answer any questions you might have.

Getting Started – Porting Your Number

To start the porting process, we will need you to provide the phone number you want to port and account information for your current provider (name of provider, account number, passcode, authorized account holder, and address). It is very important that you DO NOT CANCEL your existing account until the phone number is successfully ported to magicJack for BUSINESS.

The porting process will typically take 10-15 business days assuming all provided information is correct. Some providers take longer than others to complete but rest assured that we will be on top of your request. While the phone number porting process is underway, we will provide you a temporary phone number on the magicJack for BUSINESS system. You can forward your current number to that temporary number to start using our services immediately, even before the number port is complete.

Upon port completion, we will notify you via email. At that point, you can cancel your account with your previous provider.

Porting requirements vary by carrier. Number porting is supported in most calling areas. Please contact us at 1-888-652-4976 to determine whether your number is portable.

Phone number porting is an option that allows you to transfer your existing phone number from your old phone company to magicJack for BUSINESS.

When you sign up for magicJack for BUSINESS, you have the option of porting or transferring your existing number, or we will give you a new number in any available U.S. area code (excluding Alaska). If you already have an established business with a phone number, you can save yourself the time and hassle of having to update all your customers with a new number by porting it to magicJack for BUSINESS.

Existing magicJack Residential customers: we can transfer your magicJack Residential number to magicJack for BUSINESS.

If you have a phone number with another carrier, in most cases we can port your number, which can take up to several days to complete, depending on your carrier. Porting service is free of charge for business customers.

Account Settings

Caller ID display depends on the carrier of the person you’re calling. magicJack for BUSINESS sets up your caller ID with your name or business name exactly how you want it, but some carriers don’t display the information that is available. Caller ID name can not be any longer than 15 characters (including spaces). If you are already a magicJack for BUSINESS customer, click here to setup your Caller ID name(s) in the magicJack for BUSINESS portal.


magicJack for BUSINESS comes with great professional phone features, including 3-way calling, unlimited US and Canadian calling, conference bridge, extension dialing and more. All these features are included at no extra charge!

Read more about all of our features here.

Yes, magicJack for BUSINESS provides E911 service. We collect your address when you purchase your magicJack service and send it to emergency response personnel when you dial E911 from your magicJack for BUSINESS Yealink phone. Please see additional information concerning our E911 service and limitations here.

Account and Support

At magicJack for BUSINESS, we know having access to live support when you need it is important. Our Customer Care team is there to support you every step of the way, whether it’s a question about your service, bill, phone, or even a question on how to set up a new feature.

Our US-based Customer Care team is available Monday – Friday 8:30am-5:30pm EST to help our VoIP customers with any questions or technical support issues. You can reach support by calling 1-888-657-6282 or by sending an email to

We understand that your business phone needs may change over time. To cancel your service, call us at 1-888-657-6282 speak to one of our representatives. This must be done at least 7 days prior to the next billing statement. To learn more about cancellations, see our Terms of Service.

Mobile App

magicJack for BUSINESS includes a free mobile app for both iOS and Android to use your phone features.

iOS: You can download the app from the App Store on your Apple iPhone or iPad.

Android: You can download the app for Android from the Google Play Store.

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In order to get credentials for your line, you will need to speak with the Administrator/Owner of your account who will be able to set up your account for you using the Web Portal / Setup.

You may have noticed that your mobile application looks different and is now called magicJack for BUSINESS. If you are a magicJack Spark subscriber please note that your log-in credentials will still work with this application update. As a magicJack Spark customer you still have access to all of the great features you signed up for at the same great price. You can continue to utilize your second phone number on your mobile device with unlimited calls and SMS texts. With magicJack for BUSINESS we’re offering you even additional features to help professionalize your experience. Check out our features page to learn more. If you’re interested in adding on features or would like to know more about your service, please call our Customer Care team, available Monday – Friday 8:30am-630pm at 1-888-657-6282 or by sending an email to