3 Reasons Why Home Phone Service Won't Cut It for Business
Small businesses are an ever-growing percentage of new businesses and new jobs, but they’re still waiting for a phone system designed to meet their needs. The Small Business Administration reports that 99.9 percent of all businesses in the US are small businesses, and that firms with fewer than 20 employees produce the highest percentage of new jobs. That’s a lot of people waiting for the right service.
Maybe you’re wondering why small businesses need a phone system of their own when they can get one from the utility that provides their home service? Here are three important reasons why a business-specific phone system can help your small businesses thrive.
Today’s world is digital, mobile and always connected. Your team needs to be able to work from anywhere, any time or risk losing out on sales and customers. If you’re like most small businesses, you’re running a small team that doesn’t always spend time at desks. In fact, you’re taking calls in your car, conferences at coffee shops and meetings on the go.
You need the advantages that come with a professional-quality business phone service. Unlike your home phone systems, a business-focused service offers an easy, convenient way to keep in touch with customers while promoting a professional image even when you’re away from the office.
2. Customer Experience
It’s hard to provide a professional customer experience without a professional phone system. If someone calls and you’re already on the phone, your caller gets a busy signal or goes right to voicemail. Customers and prospects are forced to call separate numbers for each employee instead of routing everyone to one main number.
Customer experience is one of the most important ways to differentiate your business from the competition. To provide a better user experience, here’s what should happen when someone calls your business:
An auto-attendant provides callers with options to connect to the right person
When there is no available line, the caller is placed on hold with professional music
During off hours, callers are routed directly to voicemail with a relevant message
A dedicated business phone line through your cable company will cost an average of $420 per year, depending on your provider. An old-fashioned landline may cost even more. That’s a lot of money for a phone system that doesn’t meet your requirements or provide the features your small business needs.
That’s why magicJack for BUSINESS™ was created for small businesses like yours.
The Best Small Business Phone System
With magicJack for BUSINESS, your small business will sound as good as – if not better than – your competition. Clear calls, complete mobility and the ability to create the right customer experience separate magicJack for BUSINESS from home phone systems. magicJack for BUSINESS is also considerably less expensive. Visit magicJack for BUSINESS to learn more about great features designed for your small business success.